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TICO (Travel Industry Council of Ontario) is a provincial regulator that oversees travel businesses that physically operate from a customer-facing location in Ontario. Because Exoticca is a global online tour operator without a business office in Ontario, we fall outside TICO’s specific regulatory scope.
TICO recognized this and advised that our customers would be better protected through organizations with a worldwide mandate.
By partnering with USTOA, ATOL, and ASTA, we offer consistent, internationally recognized financial protection to every Traveler, regardless of where they live.
Our memberships with USTOA and ATOL protect all components of your trip, including flights, accommodations, tours, and land services.
USTOA’s $1 Million Traveler Assistance Program safeguards your payments in the unlikely event of company or supplier failure.
ATOL provides similar financial coverage for our European customers.
This global structure ensures that all Exoticca travelers receive the same high standard of protection worldwide.