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Exoticca

Hi there, welcome to Exoticca’s Help Centre!

Use our library of 300+ articles below to help resolve any questions you may have

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Hoteles

Hoteles

Frequently Asked Questions

(3)
TC
I have a problem with my hotel accommodation.

If you're experiencing any hotel issues, you're advised to first try and contact our local Travel Partner. You can find their contact details on the Exoticca Traveler's App.​If you still need further assistance, don't hesitate to contact our in-trip assistance team or share furth

Knowledge Base Article

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Hotels

TC
Can I change hotels?

Our team of travel crafters carefully select a variety of hotels that meet Exoticca's exacting standards. ​It's generally not possible to change accommodation once confirmed, however, please don't hesitate to contact our in-trip assistance team for further assistance.

Knowledge Base Article

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Hotels

TC
What happens if the quality of a hotel does not correspond with its category or star rating?

Our team of travel crafters carefully selects a variety of hotels that meet Exoticca's exacting standards. ​It's generally not possible to change accommodation once confirmed, however, please don't hesitate to contact our in-trip assistance team for further assistance.

Knowledge Base Article

 • 

Hotels