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Exoticca
Exoticca

Hi there, welcome to Exoticca’s Help Centre!

Use our library of 300+ articles below to help resolve any questions you may have

  • Exoticca
  • On your trip
  • Weather related
Weather related

Weather related

Frequently Asked Questions

(2)
EC
The weather has caused part of my tour to be cancelled.

In the event inclement weather disrupts your trip itinerary, our local Travel Partner will make every effort to reschedule the excursion for a more suitable time, allowing you to still enjoy the activity.​If we're unable to reschedule your itinerary, then we'll propose various options as c

Knowledge Base Article

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Weather related

EC
I have an emergency and need help. Who should I contact?

Depending on your specific needs, you may either contact our local Travel Partner directly through the Traveler's App or call our in-trip assistance team for further support.

Knowledge Base Article

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Weather related