Search over 300 FAQs below to help resolve any questions you may have.
We offer three standard hotel categories on most of our trips, so you can choose the one that best suits your travel style and budget. The specific hotels may vary depending on the trip category selected. Charm: A selection of charming and comfortable hotels. Superior: An upgrade that offers e
Knowledge Base Article
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Hotels
Our hotels offer a range of amenities designed to make your stay as comfortable and enjoyable as possible. While specific amenities may vary from one hotel to another, to access specific information, you're welcome to check the details at any point after your booking is complete.
You can select your room preference during the booking process after selecting your most convenient flights and the hotel category that adapts better to your trip needs. Most of our hotels offer the option to select from the following room types: Single: Ideal for solo travelers, with a single bed
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Yes, depending on the package and availability, you have the option to book additional hotel nights before or after your tour. We understand that you might want to extend your stay and explore your destination further. You can add extra hotel nights after selecting the tour and dates you would lik
Yes, absolutely! We understand that early flight arrivals may require checking in to your hotel room before the standard check-in time of 14:00 (2pm). You may request early check-in for an additional cost. You may request early check-in no less than 30 days before your scheduled departure date.
Your hotels will be confirmed 30 days before your scheduled departure date. Once a hotel has been confirmed on your booking, your Trip Summary will be updated to reflect this with a 'Confirmed' status. You can access this information through your Exoticca account, either via our website or by usin
We ensure that our hotels are conveniently located, with a focus on distance to the city/town centers and excursions. However, it's important to also note that the specific hotel location may differ based on your hotel category. Once the accommodation is confirmed, the hotel address will be upload
