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Share the wonder of travel by inviting a friend to book with Exoticca and earn travel credit when they make their first booking. Participating is easy: all you need is an Exoticca account! You can use your travel credit to save on your next getaway! Receive Exoticca travel credit for each new fr
Knowledge Base Article
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Refer a friend
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Privacy policy
In the event inclement weather disrupts your trip itinerary, our local Travel Partner will make every effort to reschedule the excursion for a more suitable time, allowing you to still enjoy the activity. If we're unable to reschedule your itinerary, then we'll propose various options as compensat
Weather related
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Cookies policy
In general, we offer lower rates for infants and children under 12 years of age. Please call and speak with one of our Travel Experts who will be delighted to assist you.
Payments, Exoticca Wallet, & discounts
Please contact us using our online form.
Press, Media, & PR
An Invited Traveler is someone included in a booking but who didn’t make the reservation. The Account Holder (the person who booked the trip) can add them by entering their email address. Once added, the Invited Traveler can log in to their own Exoticca account to view the trip details and downl
My Account
Yes, you can make a partial payment. Please call and speak with one of our Travel Experts who will be delighted to assist you.
Partnerships
No, your Exoticca Wallet is private. Invited Travelers won’t see it, use it, or apply it to any payments.
If you notice any incorrect information associated with your booking (i.e.: misspelled name), please immediately call and speak with one of our Travel Experts, who will be delighted to assist you.
Travel documents
Certainly, please call and speak with one of our Travel Experts, who will be delighted to assist you.
At Exoticca, we believe in the importance of respecting and preserving the welfare of all animals encountered during our tours. We are committed to promoting ethical travel experiences that align with our values of compassion, conservation, and respect for all living beings. Photos Don´t pay money
Animal welfare policy
Once your booking is confirmed, you will receive the Ergo contract in your Exoticca account.
Here are a few precautions you can take: Check that the web page from which you make the booking is legitimate and secure. Sometimes scammers use sophisticated sou plantation techniques (tips: No terms and conditions, no business address, SSL security certificate, poor web design, poor content of th
Trust & Safety
The Travelers' App is available in English, Spanish, French, and German and will default to the same language set on your phone. If your phone is set to a language that is not yet available, the App language will automatically be set to English. Setting up the language with IOS Setting up the
Traveler's App
Western-style toilets are available in many tourist areas, hotels, and restaurants. However, in more rural or remote areas, you may encounter squat toilets. It's advisable to be prepared for both options, depending on your destination. Always keep in mind that encountering different toilet facil
Trip preparation
Your safety is our top priority! We carefully select our partners Our partners are carefully selected based on their high-quality standards and security protocols. We’re proactive We continuously monitor global events to ensure your safety and security. We’re available 24/7 Our in-destination
Absolutely not! In fact, you can call us toll-free 24/7 and speak with one of our Travel Experts who will be delighted to assist you.
Make a booking
If you're experiencing an issue with any portion of your scheduled excursion/activity, you're advised to first try and contact our local Travel Partner. You can find their contact details on the Exoticca Traveler's App. If you still need further assistance, don't hesitate to contact our in-trip as
In-trip assistance
