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Yes, we do! In appreciation of your service, we offer a 5% discount off the total booking price for all travelers based on the below criteria: Applicable to both active and retired U.S.A. military. Not combinable with other promotional discounts including, but not limited to, limited-time offers, pr
Knowledge Base Article
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Payments, Exoticca Wallet, & discounts
Paying with ACH is quick and simple. Just follow these steps: Log in to your account on our website. Go to the “Payments” section under “My Bookings”. Select ACH as your payment method. Enter your bank details and billing address on the payment page. Accept our Terms & Conditions and Privacy Polic
Yes, you can earn rewards on any trip you take! There are no blackout dates or restrictions on any of our itineraries.
Exoticca GO
When you book a trip through your account, all the benefits of your Exoticca Go will be automatically applied. You’ll also get an email confirming your Exoticca GO status after each booking.
Some trips may be more physically demanding than others. Our trips come in a variety of flavors, from leisurely cultural explorations to more active adventures. We've got something for everyone! Each trip is categorized with a 'Physical Rating' that indicates its physical demands. We encourage y
Trip styles
We recommend reviewing these Terms and Conditions before making a booking or traveling with us to ensure you are informed about our policies and guidelines. Please click here to view our Terms & Conditions.
Terms & Conditions
Yes, you can add it any time before the start of your trip. Please call and speak with one of our Travel Experts who will be delighted to assist you.
Yes, we can certainly help with that! If you would prefer to arrange your own travel and join us just for the land portion of your trip, we can update your reservation to reflect a land-only package. To accommodate this, we will set up a new booking for you that includes only the trip and land-bas
Changes, cancellations & amendments
Yes, you’re free to opt out of any part of your scheduled activities. If you decide to skip an activity while at your destination, please inform your local guide to help avoid delays for the rest of the group. Please note that if you choose to opt out of any activity, you won’t be eligible for a
Make a booking
Yes, we offer a wide variety of family-friendly trips as part of our Family Collection. You can explore these trips by filtering by Trip Style and selecting Family Collection on our website. If you prefer, feel free to call and speak with one of our Travel Experts, who will be delighted to assis
Yes, special meals can be requested at the time of booking. These are subject to availability based on the airline and route, and we’re here to assist with forwarding your request. You can complete the online form or, if you prefer, call and speak with one of our Travel Experts. They will be delig
Yes, that should be possible! Please call and speak with one of our Travel Experts who will be delighted to assist you.
Absolutely! The displayed price includes taxes and VAT. Please note, however, that some trips may require payment of tips to be made at destinations. You can find this information in the Trip Summary.
If you find the same trip for a lower price, our Best Price Guarantee is here to help. Your claim will be approved if the offer you’ve found meets all the following: Same travel month (excluding peak travel dates and national holidays) Same number of travel days Same travel destination Same trip i
Please call and speak with one of our Travel Experts who will be delighted to assist you.
Flights, luggage & seats
Unfortunately, this is not possible at the moment. When you purchase the Ergo policy, it must cover everyone on the same booking.
You’re automatically enrolled in Exoticca GO for free when you subscribe to our newsletter, create an account, or book your first tour. By joining, you’ll also be signed up for our newsletter. The program has two levels, based on how many bookings you complete. Subscribe here to join and receive
Yes, absolutely! You can either pay online or call and speak with one of our Travel Experts who will be delighted to assist you.
Yes, of course! While your flights are secured as part of your confirmed package, we can certainly look into alternative options for you. Your original trip arrangements will remain exactly as they are while we find your preferred flights. Since airline tickets are issued under specific fare rules
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